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How it works?
Learn how you can save big on gadgets without compromising on quality.
What is unboxed?
Unboxed products are unused products whose seal has been opened but are verified to be fully functional by our team of experts.
Why is the seal opened?
These products are mostly opened by the customers who subsequently return them possibly due to wrong shipping or other personal preferences. In other cases, these may be the display units that retailers use for demonstration. In all these scenarios, sellers cannot sell the item as new as the seal on the package is already broken. Hence, these products are sold as unboxed.
How is unboxed different from used?
While unboxed products are typically unused, the outer packaging or the box which holds the product may display some cosmetic damage. That said, each product is quality-certified and comes with manufacturer or OverTrust warranty of varying duration. These products are certified by our experts using proprietary
technologies prior to shipment.
What are refurbished products?
These are the products which may have technical glitch(es). The products get inspected for defects and are restored to their original working condition by either the manufacturer or our repair experts. These products might display minor signs of wear and tear, but are perfectly functional.
Is there any warranty on refurbished products?
Yes, each product is quality certified and comes with an original manufacturer or OverTrust warranty of varying duration.
What is excess stock?
As the name suggests, these are the surplus products. Excess
stock practically includes brand new products which may be
nearing the end of their shelf life, but are fresh and in pristine
What are pre-owned products?
Pre-owned products may have external scratches and cosmetic
damages which undergo comprehensive inspection by our QC
experts to ensure full functionality. These products have
OverTrust warranty coverage of varying duration.
Will I get customer support on refurbished/unboxed/pre-owned products/excess stock?
For which categories refurbished/unboxed products are available?
How can I return refurbished/unboxed product?